The Malvern Spa Hotel – Accessible Spa Break!



Do you want to go somewhere to relax and take your mind to ultimate bliss? Then this four star spa hotel is the place for you to go and stay if you need some pampering in your life.

Hotel Description

The Malvern Spa Hotel is the newest modern spa in the region and for guests 18 and over. By entering the hotel I was impressed with the overall look of the hotel and that they have disabled parking bays right by the front door, which was helpful as I didn’t have to go far with the luggage and was all on one level to get into the hotel. The reception staff was very welcoming, friendly and the area was clean with the décor of white, which followed throughout the hotel and made you feel calm and relaxed. One member of staff gave us a tour of the spa area and told us where all the facilities are and where to go if we needed anything. All the rooms of the hotel to the spa and gym area was completely flat to wheel your chair round independently, the doors are wide enough for a manual chair to fit through and the lift to the hotel accommodation was able to fit a manual chair in and two other people. Also the hotel restaurant was on the ground level too.

It deserves the four stars it has!

Room Facilities

I rang the hotel directly to book the room and stated I wanted a double accessible room with a walk in shower bathroom and they delivered! They put us in one of their mixed ability rooms, which means you have a double bed that is lower down than the standard rooms and a walk in shower. All bedrooms of the hotel have en-suite bathroom with a choice of a bath or shower, but it is best to state your needs of the room at the time of booking. The bathroom was very spacious with a shower seat, handrails around the bathroom and a sink that came to the height of my wheelchair. I could move round the bathroom in my manual wheelchair and get washed and ready without no difficulty.

The bedroom door opened wide enough to get my manual wheelchair through and move it back to close the door. I could move round the whole room in my wheelchair and access all the facilities in the room. The extra amenities in the room was tea and coffee facilities, a mini fridge, flat screen TV, free WIFI, a dressing table and electrical points by the side of the desk and bed. I was impressed by the adaptions that had been made in the room and en-suite to make disabled guests comfortable as possible.

Spa Facilities

The spa has a range of facilities that are accessible for someone in a wheelchair. The twenty metre heated hydrotherapy pool is the main attraction at the hotel as you have the option of staying indoors in the pool or swim outdoors surrounded by the Malvern greenery. While in the pool you can choose to have a swim or just relax in the bubble massage station or the powerful water jets sipping on a glass of prosecco. The pool has a handrail and three steps to get into the pool. All round the pool area there are beds to relax on and if you want to relax even more you can go into the relaxation room, where you can go and lie down on the beds, close your eyes and listen to the calming sound of water.

If you want to experience something different you can enjoy the Fire and Ice rooms, which are the Crystal Steam Room, the Salt Grotto, the Herb Sauna, the Kelo Sauna, Foot Spa, the Ice Fountain and if you are brave enough the Bucket Drench Shower!

All the facilities in the spa was step free and easy to access. The facilities doesn’t stop there, there is a large room where you can go and sit in your white fluffy dressing gowns, have a drink and buy the latest range of Elemis and ESPA products or go and have a range of beauty treatments. I loved how all the areas of the spa flowed from one room to another and how set up the hotel was for people with disabilities, they even have a disabled changing room with a roll in shower inside. The whole point of going on a spa break is to relax and destress and not worry about if you can access the facilities and the Malvern Spa Hotel has achieved that and for me is the most accessible spa hotel I have been too!

 Restaurant and Bar

The restaurant serves breakfast, lunch, afternoon tea and a la Carte menu on the night. It is next to the reception area and all the tables are low down with chairs that can be moved to put your wheelchair under. Breakfast is served till 9am in the morning and Dinner is served from 7pm. You can book online or request a time when you arrive at the hotel. The Malvern Bar serves a range of drinks from wines, sodas and homemade smoothies. The bar is accessible too.

Location and Nearby Attractions

The Malvern Spa Hotel is located on: Grovewood Road, Malvern, Worcestershire, WR14 1GD.

Nearby attractions include Malvern Shopping Park, Hampton Court Castle, Eastnor Castle, Malvern Hills and Malvern Shops and Cafes along Worcester Road.


I recommend you go to the Malvern Spa Hotel as it’s a truly amazing place to go with friends, have a catch up and relax in a calming atmosphere.  I think the hotel has been designed brilliantly for people with disabilities by how all the spa facilities, restaurant and bar is on one level, easy to access and is step free throughout. The accommodation is very modern and has all everything you need for a night away in ultimate comfort. Photos online lived up to my expectations of what the hotel was like and the range of facilities they offer to their guests -true luxury! The staff are very friendly, helpful and I couldn’t find one issue with the hotel. I look forward to returning to the hotel for another accessible spa break!


You can ring the hotel directly on (+4) 01684 879582, email your enquiry at or click the link below! 

Laura May Adams

Dream Abilities

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